Cigna Employee Benefits Contacts and Service Access

Your go-to resource for all things Cigna! This portal has everything you need to connect with your healthcare benefits, including 24/7 support phone numbers across multiple countries, email contacts, prescription details, and easy access to the Cigna Wellbeing App and employee assistance programs. 

Cigna Healthcare

Phone:

+32-3-217-6947
(Antwerp, Belgium – 24/7)

+1-866-253-3003
(Miami, US – 24/7)

+254-203-617-314
(Kenya)

+0800221352
(Kenya Toll Free Number)

Fax: +32-3-663-2857
(Belgium)

Email:

aiarc@cignahealthcare.com
(for all inquiries)

Note: When emailing, please list your Cigna Number in the subject line.

Benefits Website

Cigna U.S. Pharmacy

U.S. Retail Pharmacy

RXGRP: NRBA
RX Issuer: 80840
Rx Bin: 017010
RX PCN: 0216INTL

Home Delivery Express Scripts

+1-800-835-3784
(within the U.S.)

Benefits Website

Cigna Guarantee of Payment (GOP)

Email:

admissions@cignahealthcare.com

Note: When emailing, please list your Cigna Number in the subject line.

For emergency GOP requests, contact Cigna by phone:

+32-3-217-6947
(Antwerp, Belgium – 24/7)

+1-866-253-3003
(Miami, US – 24/7)

+254-203-617-314
(Kenya)

+0800221352
(Kenya Toll Free Number)

Benefits Website

Global Telehealth

Cigna Wellbeing App download from

Benefits Website

International Employee Assistance Program (IEAP)

Access the IEAP services by:

Phone:

+1-9842226957
(Use this phone number for reverse charge calling or call Cigna directly to call you back)

WhatsApp SMS:

1-9849206875

Cigna Wellbeing App download

Benefits Website